Got Questions?
If you can't find what you're looking for, get in touch.
The product
Your store
Getting started
Built around real store moments
A closer look at the work behind a customer’s order. Illustrative workflows from the StoreAgent interface.
Meet StoreAgentA receipt arrives. The next step is clear.
Payment review
See the proof, customer and order together before the team reviews payment.
Sara Al-Kuwari
Order #1048 · PAY-9381
Bank transfer
Proof received · awaiting owner review
Payment status stays attached to the order.
From confirmed to out for delivery.
Fulfilment
Follow the order through packing, dispatch and delivery in the same workspace.
West Bay, Doha
Delivery window · 4–7 pm
Your team joins with the full picture.
Team handoff
Keep the question and staff context close, then continue the customer conversation.
Layla Hassan
Product question · 8 min ago
Can you check the larger size for me?
Staff check answered
An alternative is ready. Reply in Conversations.
A return starts with the right context.
Returns
Bring the item, request and decision together so the next step is easy to follow.
RET-021 · Order #1042
Classic Abaya · Black / 54
Reason: size exchange
Customer requested size 56.
The right variant, down to the detail.
Catalog
Browse a product’s options, price and SKU with the catalog context close at hand.
Classic Abaya
Black · Size 54
QAR 420
ABY-BLK-54
Linen Throw
Sage · Standard
QAR 260
LTH-SGE
Every order has a next step.
Order tracking
Distinguish payment review, packing and delivery without losing the customer behind the order.
The question and the customer, together.
Customer inbox
Find the conversation, see its status and open the context your team needs.
A clearer view of assisted sales.
Store analytics
Explore an illustrative trend alongside the metrics in the store overview.
Revenue assisted
QAR 103,480
Illustrative 30-day summary